We make the claim less painful
You file the claim with your insurance company. We take care of the water, and help you with the paperwork along the way, so you're not figuring it out alone.
- We work with any insurance company
- Free damage assessment
- Help with the claim paperwork
- 24/7 emergency water extraction and drying
- IICRC-certified techniques
How it works
- 01
Call us, 24/7
Tell us what happened. We'll get a crew to you as fast as we can.
- 02
Free assessment
We check where the water went and explain what needs to be done.
- 03
You file the claim
Contact your insurer to open a claim. We help you with the paperwork.
- 04
We dry it out
Extraction, commercial air movers and moisture checks until everything is dry.
Before we arrive
- Stay safe: keep away from water near outlets or appliances.
- Stop the water at the main shut-off valve if you can.
- Take photos and video of the water, the damage and the source.
- Let your insurance company know what happened.
- Keep damaged items until your insurer says it's OK to throw them away.
Insurance questions
Do you work with my insurance company?
Yes. We work with any insurance company. You file the claim with your insurer, and we help you with the paperwork.
Is the damage assessment free?
Yes. We come out, check how far the water has spread and explain what needs to be done, at no cost.
Will my insurance cover water damage?
It depends on your policy and the cause. Sudden, accidental damage like a burst pipe is often covered, while slow leaks and outside flooding often are not unless you have specific coverage. Your insurer has the final say, so check your policy or call them.
Should I wait for the adjuster before drying starts?
Usually not. Most policies expect you to prevent further damage, and waiting can let mold start. Take photos first, tell your insurer, and start extraction and drying as soon as possible.
Do you answer water emergencies 24/7?
Yes, in both cities. El Paso (915) 900-5824, Austin (512) 881-7787.
We're a restoration company, not an insurance company. Your policy decides what's covered.
Water in your home? Call now.
We answer 24/7. The sooner drying starts, the more we can save.